Hampton Shaler Water Authority GIS Support Services

Hampton Shaler Water Authority (HSWA) had a goal to better leverage available GIS capabilities, enhance operational efficiencies, and streamline reporting and analysis efforts by modernizing paper-based workflow processes.

EBA worked with HSWA to identify optimal applications, tools, and processes for their goals. Configuring out-of-the box software to integrate HSWA data into workflow processes eliminated paperwork and realized a quick return on investment. With each effort building on the last, EBA then helped HSWA meet federal lead service line inventory reporting requirements and use GIS to identify locations of non-revenue water loss.

Other helpful tools include:

• Field Maps and Esri dashboards of hydrant inspections, leak-related noises, and break locations.
• Workforce, Survey123, and Esri dashboards within a work order/asset management system.
• A flag data widget in the data viewer web application to collect field crew input, eliminating paper-based maps and hand-written notes.
• A Field Map application and Esri dashboard that capture flushing activities, a nightly script that captures automated flushing totals, and a monthly script that summarizes and emails a report of flushing activities to key stakeholders.
• A web editor application, data grid viewer, and Esri dashboard that track restoration activities by location and status.
• A custom, public-facing Survey123 application that captures service line material data, automated QC processes, and a dashboard that tracks lead processes. We also developed a Python script to extract service line material data from the GIS and then upload into the DEP reporting template.
• Integrated SCADA data and billing information with GIS data. We also configured a dashboard of automated analysis tools to identify locations and amounts of non-revenue water loss within several contained systems of HSWA’s service area.